Shipping Policy

1. Introduction

At Bhaga, we aim to provide a smooth and efficient shipping experience for all our customers. This Shipping Policy outlines how we process, handle, and deliver orders placed through our platform.

2. Order Processing

• Processing Time: Orders are processed within 7 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
• Order Confirmation: You will receive an email confirmation with the details of your order once it has been successfully placed.

3. Shipping Methods and Delivery Times

• Shipping Options: We offer a range of shipping options to meet your needs. Shipping methods may include:
• Standard Shipping: Delivery within 6 to 7 business days.
• Expedited Shipping: Delivery within 5 to 6 business days.
• Next-Day Shipping: Delivery within 1 business day.

The available shipping methods will be displayed at checkout based on your location.

• Delivery Times: Delivery times may vary depending on the shipping method selected and your location. Please note that delivery times are estimates and may be subject to delays beyond our control, such as weather conditions, customs processing, or carrier issues.

4. Shipping Rates

• Calculation of Shipping Rates: Shipping rates are calculated based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed at checkout.
• Free Shipping: We offer free standard shipping on orders over 500 for customers within India. This offer may be subject to change or may apply only during promotional periods.

5. Order Tracking

• Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package.
• Tracking Availability: Please note that tracking information may take up to 3 to 5 business days to update after your order has been shipped.

6. Shipping Restrictions

• P.O. Boxes and APO/FPO Addresses: We do not ship to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery.
• Hazardous Materials: Certain products may be classified as hazardous materials and are restricted from shipping to certain locations. If your order contains such items, we will notify you and offer alternative options.

7. Delivery Issues

• Missed Delivery: If a delivery attempt is made and no one is available to receive the package, the carrier may leave a notice with instructions for re-delivery or pickup. It is the customer’s responsibility to follow up with the carrier to arrange for re-delivery or pickup.
• Lost or Damaged Packages: If your order is lost or arrives damaged, please contact us immediately at  vighnaharta.offical@gmail.com or 8608676868. We will work with the carrier to resolve the issue and, if necessary, arrange for a replacement or refund.

8. Returns and Exchanges

For information on how to return or exchange an item, please refer to our Return Policy.

9. Contact Information

If you have any questions or concerns about our Shipping Policy, please contact us at:

• Email: vighnaharta.offical@gmail.com
• Phone: 8608676868
• Address: Building No./Flat No.: MKB Nagar NO. 467/75 Name Of Premises/Building: 7th Main Road Road/Street: 13th East Cross Street Locality/Sub Locality: Vyasarpadi City/Town/Village: Chennai District: Chennai State: Tamil Nadu PIN Code:600039